Hey, a great friend of mine is recruiting for this positon as s Sr. PM for MSN. The job is in Redmond (Seattle). Check it out and give him a call if you or someone you know is interested. Just back from Seattle myself and always knocked out by how beautiful it is.
Sr. PM, End to End Advertiser Experience
Job Number: 134014
This position is a strategic role, responsible for defining the optimal end-to-end experience for MSN advertisers and evanescing competitive best practices across strategic MSN projects.
The primary objective of this role is to influence the overall success of MSN by effectively representing and advocating advertiser needs through the creation of a consistent framework which enables MSN business leaders to address the needs of their global community, while simultaneously meeting internal business commitments.
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Sr. PM, End to End Advertiser Experience
Job Number: 134014
This position is a strategic role, responsible for defining the optimal end-to-end experience for MSN advertisers and evanescing competitive best practices across strategic MSN projects.
The primary objective of this role is to influence the overall success of MSN by effectively representing and advocating advertiser needs through the creation of a consistent framework which enables MSN business leaders to address the needs of their global community, while simultaneously meeting internal business commitments.
* Identify & evangelize competitive best practices which drive up advertising business & satisfaction
* Define E2E experience model to ensure the optimal advertiser experience is clearly defined across MSN Lifecycle stages (sales, products, operations, and support)
* Increased NET RELATIONSHIP Satisfaction across targeted MSN advertisers
* Improved quality of advertiser Beta testing ¨C 25% YOY improvement in PF Accuracy Rate
* Serve as a CPE evangelist across top 5 MSN projects in order to drive adoption of CPE best practices & deliver an improved E2E experience for advertisers
Additional responsibilities include:
* Influence adoption of a advertiser-based CSAT framework by building and sustaining strong relationships with business leaders, program managers, developers, sales and advertisement professionals across MSN globally, as well as PSS, and other BGs as appropriate;
* Manage and evolve this CSAT framework in order to drive the highest levels of advertiser satisfaction & operational excellence; and
* Promote consistency in usage of this CSAT framework, ensuring consistent and predictable communication surrounding the strategy, progress, roadblocks, and next steps.
Demonstrated knowledge of the MSN Ecosystem and Internet Service Provider community, as well as direct experience creating, driving, and measuring customer/advertiser satisfaction programs. Strong communication, collaboration, organization, negotiation, and project management skills are critical, as well as proven ability to represent Microsoft in a professional manner. A BA/BS degree or equivalent work experience expected. Expect 25-40% travel.
For consideration, please respond by emailing a Word version of your resume to: a-stevsh@microsoft.com.